©2019 of Fusion Telecom. All Rights Reserved.

Shelton Street, Covent Garden, London, WC2H 9JQ, UK

Fusion Telecom Ltd

Business Telephony & Payments

Relax. Sit back. Enjoy being ahead. Fusion's innovative technology and great people help you, your team and your business to excel.

Who we help...

We help small businesses, medium businesses and contact centres with 5 to 500 agents in the UK and Europe. Fusion also works with any organisations that take payments over the phone, no matter the size.

Small Businesses

Would you like business grade telephony with the smart apps and calls included making it simple to use and easy to stay connected?

Contact Centres

Are you looking for a Contact Centre solution that takes the mayhem out of multi-channel and helps your team be more productive?

Payment Takers

Do you to take card payments over the phone but find the ever tightening regulations of PCI DSS and GDPR overwhelming?

Up to the Challenge

Fusion helps organisations meet the communication and payment challenges they face on a daily basis.
Click on the tiles below to find out more about the trials we help our clients overcome...

Our solutions at a glance

We like to take the complex and make it simple. We can integrate with your existing setup, we provide straightforward pricing as well as flexible finance options. It couldn't be easier to get going!

 

Business Telephony

Our Business Telephony lets you see who's online, make calls, join a conference or listen to voicemails. Easily view call recordings as well as other reports and stats.

Contact Centre

Fusion helps you blend all your channels like voice, email, web chat and SMS, use agent notes and scripts, adopt AI to automate contact and lots more.

Telephone Payments

PayGuard® helps businesses take card payments securely over the phone, removing staff from PCI  compliance scope and helping you comply with the DPA / GDPR.

 

Client Testimonials

"In the time we have been with Fusion, we have worked through many changes in the telecoms environment. Fusion have completed this without issue and with clear timescales. The results meant that the use of our NGN services has been something I need not worry about."

Martin Camp, IT Global Infrastructure, Royal Caribbean and Celebrity Cruises

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